campervan rental

You may park your vehicle in one of our spaces indicated by a “VanLife” sign (only one car per rental) when you leave with one of our vans. However, VanLife Campers is not responsible for any incident, theft, or other similar situations (vandalism, flat tire, fire, etc.). Ensure that you do not leave any valuable items in your vehicle while you are away. If possible, we suggest that you find an alternative to avoid leaving your vehicle in our parking lot.

You must have two pieces of valid government-issued photo identification. These include your driver’s license, which must be valid for the entire duration of the rental. Ensure that you have a valid passport if you wish to travel to the United States.

We accept payment by credit card only for the initial reservation, which you must make through our website. If you wish to add extras to your rental or purchase items from our boutique once on location, you may pay by cash, debit or credit card. The security deposit must be held on a valid credit card in the name of one of the clients on file. We are strict about this for legal reasons. (We do not accept American Express.)

We require only a valid regular class 5 driver’s license. The validity of each license must be approved by the SAAQ before your departure. We will verify this for you.

The package includes 200 km per rental day.
For example, a 7-day rental will include 1,400 km.

Yes ! Click here to see the available packages. Please note that you must select packages before departure. However, if you exceed your mileage during your rental, you can pay for your excess mileage upon your return at a rate of $0.50/km.

This will depend on the availability of the vehicle. Please advise us as soon as possible if you wish to enjoy the vehicle for a longer period.

At the time of rental, you will have the opportunity to choose among available time slots that are convenient for you to take possession of the van. The same applies to the return. You take possession of the vehicle at the time selected when you make your online reservation. It is very important to be on time.

That said, our business hours are:

For taking possession of the vehicle: between 9 a.m. and 3 p.m.

For returning the vehicle: between 9 a.m. and 3 p.m.

No departure or return will be made outside of their time slots.

Yes, but fees may apply (see details below). If you must cancel a reservation with us, you must email us at  info@vanlifecampers.com. Once we process your request, you will receive a confirmation of cancellation.
Cancellation fee:

• Cancellations made within 30 days or more before departure: for all cancellations of reservations valued at $2500 or less, a fee of $175 +txs will be withheld from your refund. For all cancellations of reservations valued at $2501 or more, a fee of 7% of the total value of the reservation (+ txs) will be withheld from your refund.
• A fee of 50% of the total reservation amount: cancellation made less than 30 days before the departure date.
• No refund: cancellation made seven days or less before the departure date.

We cannot easily anticipate when our vans will be available for visits. Alternatively, we recommend that you watch this short video which provides a better understanding of the vehicle’s installations and operation.

All stays begin and end at our offices located at 4200 Rue Saint-Patrick, Montréal. To help us manage our departures and returns, please respect the hours mentioned on your reservation confirmation.

The minimum rental period is four days in low season (From October 15th to June 15th) and 7 days in high season (From June 16th to October 14th). (The Ski In Ski Out package, offered in winter, is the only exception to this rule)

Our insurance does not cover our vans for drivers under the age of 25, therefore, no exception to this rule is possible.

These fees allow us to open a file with our insurer and ensure that all drivers are adequately covered.

This daily amount includes the hours you still have the vehicle and covers the cleaning costs and time needed after your return.

How do I recharge the batteries in my converted van?
The batteries in the cabin are independent of the vehicle’s batteries and are recharged in three ways:

1. Connecting the vehicle to an external 15 amp terminal;
2. The 310 W solar panel, ensuring that it is exposed to the sun;
3. When the engine is running, the batteries are automatically recharged.

Recharging options #2 and #3 are self-contained, you do not have to think about it and your batteries recharge themselves! The van contains a device that displays the battery level.

Our vans come equipped with a 15 amp extension cord.

We also have 30 amp extension cords available at no charge (upon request). Please note that quantities of 30 amp extension cords are limited, so there is no guarantee they will be available for your rental.

Dogs are welcome. However, we will charge an additional cleaning fee of $150 for the duration of the rental. VanLife Campers allows a maximum of two dogs per vehicle. For any damage, we will deduct fees for repair or replacement from the security deposit. Never leave your pet unattended in the vehicle with the windows closed.

Yes. Other kitchen items are also available as extras such as a BBQ, warm bedding, bicycle rack, etc.

The rental includes a fitted sheet, a flat sheet, two pillows and two pillowcases for each bed. You can also rent sleeping bags and warm bedding for those more sensitive to the cold.

Our vans can accommodate two child seats in the back seat.

You can rent a child seat for $35 per rental. Our rental seats can accommodate children weighing from 5 lbs to 65 lbs. You may also use your own.

Our vans come equipped with ceiling fans for hot days and an independent four-season heating system for cooler nights. Air conditioning is available in the front driving area but is not available in the cab of the vans.

Surely! VanLife Campers provides you with all kinds of items to make your stay more enjoyable. To see the complete list of our extras and their rental prices, click here.

You may add extras at the time of your departure if the items are available. However, we strongly recommend that you contact us at least seven days before departure to add or remove extras to your reservation.

Yes, it is possible, but not recommended. Our bike rack, offered as an extra, has been designed to allow you to open the rear doors without having to remove the bike rack. Remember that access to the main storage space and the outdoor shower is located in this area. If you are using your bike rack, you will need to uninstall it each time you need to access the storage space.

Note: Our vans come equipped with a 2-inch hitch.

Water containers are available in grocery stores as well as some convenience stores and gas stations. You can also fill these containers with running water or ask about free spring water outlets along the way.

Our converted vans are all equipped with an outdoor shower and electric water heater.

In total, our water tanks can hold approximately 80 litres (19 gallons), which you can fill through a water inlet and garden hose supplied with the van. Please note that the showers are closed during the frost period, from November to April.

They are installed in an easy-to-stow drawer and retain odours well. The toilet consists of two detachable compartments: the toilet bowl and a holding tank. You can thus flush the toilet after each use. Once filled, take the holding tank and empty it in a regular toilet. You will be given a short training session at your departure to demonstrate proper use of the toilet. They are simple to use and offered as an extra for $40/rental (cleaning fee). It makes a nice addition to your rental for comfortable camping!

Click here to watch a video explaining our portable toilets: explanatory video

Our vehicles come equipped with 120 V outlets and USB ports. Be sure to bring your adaptors if necessary.

You must return the vehicle must in the same condition as when you took possession. Clients must clean all rental equipment, such as portable toilets and dishes. Wastewater must be emptied as well as the fridge and garbage cans, which must also be cleaned. If you do not return the van in acceptable condition, we will hold an additional cleaning fee of $250 from your deposit.

Our 1 to 4 passenger models include 4 seats with seat belts. However, you will be able to transport a 5th person in our 1 to 5 passenger model.

When the vehicle is in motion, all passengers must wear their seatbelt.

Unfortunately, our vehicles do not yet have wheelchair ramps.

Yes! Our vans come insulated and equipped with an independent heating system that runs on your vehicle’s fuel. We also provide all the “must-have” items for winter: winter tires, snow brush, scraper, shovel, steel traction and tow cable.

You are free to travel throughout Canada and the United States. However, it is strictly forbidden to cross the Mexican border.

• Canada/USA border – If your rental period exceeds 21 days in the USA, we ask you when you leave to report it to a member of our team in order to adapt our insurance to your stay. If you do not declare this information before your departure you may not be covered during your trip, it is therefore essential to provide us with this information, no additional cost will be applied to your reservation.
• Travel on public roads is permitted in Canada and the United States.
• No Off-Roading is permitted. If an accident should occur in a location that does not comply with this rule, insurance will not cover the damage and you will be required to pay the full cost of repairs.
• It is strictly forbidden to :
  • Cross the border into Mexico (under no circumstances).
  • Drive on gravel roads/paths.
  • OFF-LIMIT ROADS (roads that are prohibited to use):
    • Denali Highway in Alaska
    • McCarthy Road, between Chitina and McCarthy, Alaska
    • North Canol Highway in the Yukon
    • Dalton Highway (north of Livingood)
    • Taylor Highway (Hwy#5) north of Eagle, from the Top of the World Highway (Hwy#9) junction, Tractor Trail and Taylor Highway (Hwy#5) west of Chicken
    • *Taylor Highway can be taken toward Chicken, Alaska.

VanLife Campers has created the VanLife Friendly platform, a subscription service that provides free access to many places to spend the night in your van and offers discounts at local businesses. The subscription also includes access to the Terego platform and a host of other privileges. Plan your itinerary now!

In the event of an accident, we ask you to think about your safety first.

• In the event of a serious accident, call 911 for immediate assistance.
• All vehicles have a Joint Report of Automobile Accident in the glove compartment.
• If you need immediate roadside assistance, please call 1-800-363-4869
• Then, contact us at 514-903-1995 as soon as possible to inform us of the situation. Depending on the situation, we will assist you with the next steps.

All our vehicles come with roadside assistance in case of mechanical problems. Please contact us immediately to let us know about the situation. Our goal is to get you back on the road as quickly as possible. However, if your vehicle is not available overnight because it is kept in a repair shop, we will reimburse you for the rental for that night. If possible, we will provide you with a replacement vehicle. In the unlikely event that the vehicle cannot be repaired or replaced, we will reimburse you for the remaining days of the rental agreement and assist you in returning home. However, we may not be able to extend your trip due to future rentals.

You are responsible for paying the fees at each tollbooth. If you do not do so, we will charge you the amount in addition to a $25 administrative fee

Basic insurance is included with your rental. We offer other packages to enhance your coverage. Click here to find the package that best suits your needs.

No. VanLife Campers is not responsible for your personal property. To protect your belongings, you can opt to purchase travel insurance before your departure or check with your vehicle insurance company.

Credit card coverage does not include converted vans. In any case, we do not credit the basic insurance included with your rental if you have external insurance.

Our vehicles consume about 14 litres/100 km and, the van’s fuel tank can hold 91 litres.

As far as possible, vans will have a full tank when you take possession. In all cases, you must return the vehicle with the same level of fuel as provided. The fuel tank level will be noted on the file before departure to avoid confusion.

All of our vehicles come equipped with automatic transmission and are easy to maneuver.